KornerStone Staffing, is recruiting on behalf of its clients in various sectors. They are recruiting to fill the position of;Drop Ship Specialist. Interested and qualified persons are encouraged to apply.
Job Title: Drop Ship Specialist
- The Drop Ship Specialist will also serve as an operational liaison between merchandising, vendors, and service providers, this person is responsible for day-to-day drop shipment issue resolution, reporting on vendor compliance with SLA policies and procedures.
- Maintain vendor list and vendor catalog resources with current vendor information including: contact information, discount levels, websites, links, etc.
- Create and modify skus. Confirm accurate order entry of drop shipped orders into controller.
- Accurate placement of orders directly with vendors using correct shipping address and FO numbers.
- Manage open orders report as it relates to drop shipped orders.
- Follow-up with vendors and sales reps to obtain and communicate order confirmations and tracking information on all drop shipped orders. Enter tracking details into Workhorse on decorated drop ship orders.
- Effectively communicate any issues or delays with Team reps and customization department.
- Effectively and openly communicate with Team and Retail buyers.
- Serve as main point of contact for team sales staff regarding drop ship customer service questions.
Education and Experience
- HND and Bachelor’s Degree
- Understanding of retail landscape, operational systems and functionality
- Minimum of 2 – 3 years’ experience in Drop Ship or e-Commerce operations department
- Minimum of 2 years in retail or B2C role.
Skills and Competencies:
- Good communication skills both written and verbal, with the ability to complete relevant paperwork.
- Planning and organizational skills
- Previous supervisory experience
- Strong analytical and problem solving skills and business judgment
Application Closing Date
How to Apply
Interested and qualified candidates should click the link shown below and follow the instructions on how to apply:
Click here to apply online